Protection of Personal Data

Pursuant to KVKK, the data controller is Homlux Furniture, whose contact details are listed below. Your personal data is processed by us within the scope of the purposes set out in this notice.

• Trade name: Homlux Furniture
• Address: Önder Mah. Çamlıtepe Cad. No:221, Altındağ / Ankara, Türkiye
• Email: [email protected]
• Phone: +90 546 4522 606

Depending on the nature of our relationship with you (visitor, customer, dealer applicant, supplier), the following categories of personal data may be processed:

• Identity: First and last name.
• Contact: Phone number, email, address, country/city.
• Customer transactions: Enquiries, order content, quotations, appointment records.
• Dealer application: Company name, territory, investment capacity, industry experience.
• Transaction security: IP address, cookie data, session information, visit statistics.
• Marketing: Newsletter preferences, communication consents collected with explicit consent.

Your personal data is processed for the following purposes within the scope of the conditions set out in Articles 5 and 6 of KVKK:

• Managing enquiries, quotations, orders and appointments.
• Carrying out sales and after-sales support activities.
• Evaluating dealer applications and managing partnership processes.
• Fulfilling legal, contractual and invoicing obligations.
• Communicating via the website, showroom and digital channels.
• Conducting marketing, advertising and communication activities where you have given explicit consent.
• Ensuring information security and preventing fraud and abuse.

Your personal data is shared only to the extent necessary to fulfil the purposes set out above, in compliance with Articles 8 and 9 of KVKK:

• Authorised public institutions and bodies (within the scope of legal obligations).
• Contracted business partners, suppliers and logistics companies (for shipment and assembly).
• Professional advisors providing legal, accounting and audit services.
• Hosting and email service providers, including those located abroad, with your explicit consent or to the extent permitted by law.

Your personal data is collected through partly or fully automated means, including forms and cookies on our website, email, phone, WhatsApp, showroom visits and dealer applications.

The legal basis for processing includes the establishment and performance of a contract (KVKK Art. 5/2-c), compliance with a legal obligation (Art. 5/2-ç), the establishment or protection of a right (Art. 5/2-e), legitimate interest (Art. 5/2-f) and, where required, your explicit consent (Art. 5/1).

Your personal data is retained for the periods stipulated by relevant legislation; where no period is set, it is retained only for as long as necessary to fulfil the purposes for which it was processed. At the end of this period, the data is deleted, destroyed or anonymised.

As a data subject, you have the following rights under Article 11 of KVKK:

• To learn whether your personal data is being processed.
• To request information if your data has been processed.
• To learn the purpose of processing and whether it is used in line with that purpose.
• To know the third parties to whom your data has been transferred at home or abroad.
• To request correction if your data has been processed incompletely or incorrectly.
• To request deletion or destruction of your data in accordance with the law.
• To request that any correction, deletion or destruction be notified to third parties to whom data was transferred.
• To object to outcomes that arise solely from automated processing and that are detrimental to you.
• To claim compensation for any damage caused by unlawful processing.

To exercise the rights listed above, you can submit your application in writing to our company address — together with documents verifying your identity — or by sending an email signed with a secure electronic signature or mobile signature to [email protected].